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Phone Orders

You may call us at 215.794.2929  if you would like to place an order over the phone. Our boutique hours are Monday through Thursday, 10am to 6pm, Friday and Saturday, 10am to 9pm, and Sunday, 11 am to 6pm Eastern Standard Time. We will accept orders up to 5 PM Eastern Standard Time. If you do call after hours or on Sunday and are not able to reach us, please leave a message with your name, phone number and best time to reach you. We will return your call when the store re-opens. All prices shown on our website are in U.S. Dollars, and subject to change without notice.

Sales Tax
Shipments within Pennsylvania will include 6% sales tax.

Shipping and Handling
All items will be shipped within 24 to 72 hours of payment confirmation. If an item is no longer available due to a previous sale, we will notify you at the time your order is placed.  All items shown on our site are subject to "prior sale" (first come, first served) due to their popularity. Our preferred method of shipment is USPS Priority Mail, insured. However, if you prefer, we offer the additional option of shipping by UPS. Please let us know at the time of purchase if you would prefer to receive your package by United Parcel Service. Please refer to the chart below for all shipping charges.  All items are shipped insured, no exceptions.

U.S. Shipping Cost
Merchandise Total Standard 3rd Day 2nd Day Next Day
         
Under $15.00 6.95 15.90 21.90 26.90
$15.01 - $40.00 7.95 16.90 22.90 27.90
$40.01 - $75.00 9.95 18.90 24.90 29.90
$75.01 - $100.00 11.95 20.90 26.90 31.90
$100.01 - $150.00 13.95 22.90 28.90 33.90
$150.01 - $250.00 15.95 24.90 30.90 35.90
$250.01 - $400.00 17.95 26.90 32.90 37.90
Over $400.01 19.95 28.90 34.90 39.90

Guarantee
All merchandise at Western Chic is guaranteed to be free from defects in craftsmanship and materials when shipped.

Return Policy
We think you will be pleased with your purchase, but if you are not fully satisfied for any reason, you may return it for a credit within seven days of purchase. Items must be in original, pristine condition, with all tags still attached and untampered with. Returns must be authorized (see below) and postmarked within seven business days after purchase.  All returned items must be unworn. Items returned within the specified period will receive a full credit of the purchase price of the item (not including shipping costs) in whichever manner payment was made.  Please enclose a copy of your original receipt so that we may know how to credit your account. We recommend that you package the item securely and ship your return package with sufficient insurance. Western Chic cannot be responsible for returned items which have been lost in shipping and we regret that we cannot issue refunds for lost items.

Return Authorization
When making a return, please notify us by telephone or email of an item which is being returned so that we may issue you a Return Authorization. Please allow approximately ten days from the day you return your package for your credit to be processed. Exchanges or refunds will not be issued without a Return Authorization number.

Privacy Policy
All information you provide us will be kept strictly confidential. We do not share any of your information or your e-mail address with anyone. We use your e-mail address only to correspond with you regarding your order.

 
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